Comparing Synchronous Remote and Local Usability Studies for an Expert Interface
نویسندگان
چکیده
Synchronous remote usability studies can be a convenient and cost-effective alternative to conventional local usability studies. Although they are common in the field, there has been little research comparing synchronous remote usability studies with local studies. In our comparison of remote and local studies for an expert interface, the primary differences were in the participant’s and facilitator’s qualitative experience. The number of usability issues found, their type, and severity were very similar. While more research is needed, our experience suggests that evaluators of expert interfaces will have comparable success identifying usability issues with either remote or local studies.
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